Contact Us

If you need assistance, you can contact Customer Services by telephone or email
between 9.00am and 5.00pm Monday to Friday, a Lost and Stolen service is also available 24 hours on the Customer Services phone number.

Customer Services: 01244 625 490
Email: CustomerServices-UK-CHR@edenred.com

If you would like details about using the MasterCard® Incentive Award Card for a programme, click on the following link: Further Information Request

This card is issued on behalf of PrePay Solutions Ltd by Clydesdale Bank PLC pursuant to license by MasterCard® International or its affiliates.

The Incentive Award Card is managed by:
Edenred (Incentives & motivation) Ltd, registered in London No. 564585
Registered Office:
Northgate
The Pavilions
Chester Business Park
Chester CH4 9QJ
VAT number 741 777 412